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Help & guide
For buyers
Q. What payment methods are available?
A. Credit card payments and Paidy postage payments are available.
A. Credit card payments and Paidy postage payments are available.
Q. I would like to check if I have ordered it.
A.We will send you an email after your order is completed, so please check that.
A.We will send you an email after your order is completed, so please check that.
Q. When will the product arrive?
A.Depending on the delivery destination, we usually ship from the logistics center within 1-2 days.
A.Depending on the delivery destination, we usually ship from the logistics center within 1-2 days.
Q. Is membership registration required?
A. Although it is not required, if you register as a member, you can shorten your customer information entry when making a purchase. Once the purchase is completedPrivacy Policyandterms of serviceI agree to this.
A. Although it is not required, if you register as a member, you can shorten your customer information entry when making a purchase. Once the purchase is completedPrivacy Policyandterms of serviceI agree to this.
Q.How much is the shipping fee?
A. Shipping costs are 800 yen nationwide.
A. Shipping costs are 800 yen nationwide.
Q. Can I return it?
A. We do not accept returns or exchanges.
To sellers
Q. Is it possible for anyone to open an account?
A. We conduct reviews based on our Instagram account. Depending on the result, this may not be available.
Q.How many items can I start selling?
A. Available for sale from 3rd item.
Q.When shipping all the clothes I want to list, who will cover the shipping costs?
A.We will cover the cost, so please send it on a cash-on-delivery basis.
Q. Is there a sales fee?
A.We will cover the cost, so please send it on a cash-on-delivery basis.
Q. Is there a sales fee?
A. There are no sales fees or other charges. We will add a service fee to the product price to list the item.
Q. Is the entire procedure online?
A. All procedures will be completed online.